October 2004
Intermediate to advanced
282 pages
5h 48m
English
book
The Lean Six Sigma Pocket Toolbook: A Quick Reference Guide to Nearly 100 Tools for Improving Quality and Speed
by Michael George, John Maxey, David Rowlands, Malcolm Upton
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CHAPTER 3Value Stream Mapping and Process Flow Tools
Purpose of these tools
• Visually documents a process (including key data as captured on a value stream map)
• Provides fact-based process description as basis for understanding current problems (poor flow, rework loops, delays, etc.) and opportunities
• Enables teams to quickly see improvement opportunities within the process and begin defining critical Xs (underlying causes)
• Helps team see how a process should work (future state) once they eliminate waste
• Helps communicate inside and outside the organization
Deciding which tool to use
• Tips on process mapping, p. 34, gives practical tips for generating a useful process map. Review as needed.
• Process observation, p. 36, gives tips for ...
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O’Reilly covers everything we've got, with content to help us build a world-class technology community, upgrade the capabilities and competencies of our teams, and improve overall team performance as well as their engagement.Julian F.
I wanted to learn C and C++, but it didn't click for me until I picked up an O'Reilly book. When I went on the O’Reilly platform, I was astonished to find all the books there, plus live events and sandboxes so you could play around with the technology.Addison B.
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I'm always learning. So when I got on to O'Reilly, I was like a kid in a candy store. There are playlists. There are answers. There's on-demand training. It's worth its weight in gold, in terms of what it allows me to do.