The Learning Organization

FOREWORD

I was moved when Stella asked me to write these opening words. Not just because of the respect I have for her work, but because of what the invitation signals: that two researchers, approaching organizational learning from very different angles, have arrived at the same place. That convergence matters. Let me tell you why.

For twenty years I have been asking one question: what does it actually take for organizations to help their people learn what they need to deal with new situations, solve real problems and keep pace with an environment that will not slow down for any of us? The Learning Performance Benchmark, which I established in 2003 and which has now followed over 11,000 organizations, over 50,000 workers across 83 countries, ...