The Learning Organization

9 From knowing to doing – and measuring it

GEAR as cultural architecture

In our increasingly uncertain and accelerating world, self-directed learning is not an optional extra anymore but a human and business necessity. Self-directed learning is a practical and natural way to learn. When people choose to learn, connect it to real work, apply it in context, practice, reflect and refine then learning becomes purposeful and engaging and that motivation with an effective learning process enables realistic behaviour change leading to improvements in performance. In this chapter we’ll focus back on the TRI principle of Improving – what it takes to make an evolving culture change both practical and sustainable. Up until now we’ve viewed GEAR as a ...