The Learning Organization

5 L&D as detective, facilitator and evangelist

A conundrum

You’ve got this far into the book and yet we haven’t really explored a conundrum that was raised in a recent conversation I had with Ross Garner of Mindtools. Ross pointed out that self-directed learning as ‘sold’ in organizations seems to assume that it’s something people do by dutifully self-directing themselves to the corporate knowledge base or LMS/LXP. In reality, people self-direct their learning slightly differently – they solve problems, adapt to processes, work with new colleagues, pick up ideas from people, google, bring learning from other parts of their lives, sign up for training outside of work, listen to podcasts, attend conferences. Plus, they can simply ask AI to ...