By the end of this chapter, you should be able to:
• Describe the processes of defining a job position.
• List major steps related to legal, nondiscriminatory recruitment.
• Adhere to major statutes related to recruitment documentation.
• Define major pre-employment issues.
• Recognize the key components of employment interviews, including the role of the Americans with Disabilities Act.
• Engage in the process of drafting competency-based questions, closing, and documenting a job interview.