January 2012
Intermediate to advanced
268 pages
6h 59m
English
© 2012 American Management Association. All rights reserved. This material may not be reproduced, stored in a retrieval system, or transmitted in whole or in part, in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, without the prior written permission of the publisher.
ISBN-13: 978-0-7612-1490-8
ISNB-10: 0-7612-1490-9
Printed in the United States of America.
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