Aspire team, 150
“Audience of one” concept, 113–114
Authentic stakeholder engagement, 87–89
Balmer, J.M.T., 55
Berle, A., 73
Big data, 125
enterprise goals and objectives, 130
predictive models, 130
Block E.M., 93
Brand identity, 58
2015 Brands2Life/PR Week Annual Communication Directors survey, 28
Brewing a Better World (BaBW) approach, 31
Broom, G.M., 153
Burson, H., 93
Business acumen, 146
Business for Social Responsibility (BSR), 4
Business landscape
technology,
Get The New Era of the CCO now with the O’Reilly learning platform.
O’Reilly members experience books, live events, courses curated by job role, and more from O’Reilly and nearly 200 top publishers.