The Outstanding Organization: Generate Business Results by Eliminating Chaos and Building the Foundation for Everyday Excellence

5Engagement

He will win whose army is animated bythe same spirit throughout all its ranks.

—SUN TZU, THE ART OF WAR

Terry, a W.L. Gore associate once commented to me, “I’ve become a better person, a better husband, a better friend, from working at Gore.” His words made me pause. His job provides him not only with financial security and a place to contribute his talents but also a work environment that is deepening his entire life experience and extending to those around him. Not surprisingly, W.L. Gore is one of only five companies that has been on the Fortune magazine’s annual list of the “100 Best Companies to Work For” since its inception, now in its fifteenth year.^*

Contrast his experience with that of Daron Borst, FBI Assistant Special-Agent-in-Charge, ...