1. An Organization at a Crossroads

Organizations riding high on waves of success don’t feel the need to change. All too often, they remain comfortably complacent even as their positions slowly erode. Only when their existing management approaches and business models are imminently threatened do they start to feel that, perhaps, they should try something different. By then, it can be too late.

Even foresighted leaders who see the challenges ahead may have trouble motivating their organizations to change. People get comfortable with their existing way of working, and while they welcome incremental improvements to the status quo, motivating sweeping change is all but impossible. And agile change, by its very nature, is sweeping, disruptive change. ...

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