Index

A

B

  • BANT (budget, authority, need, timing) matrix
  • Behavior:
    • desired changes in the sales team
    • during interviewing
    • short-term changes in
  • “Black hat” tactics
  • Blogs, See also Social media
  • Brand, building with social media
  • BUILD-Boston
  • Business plan
  • Buyers. See Customers

C

  • Call certification, sample of
  • Candidates:
    • alignment between prospect and current employer
    • engage with prescreened
    • profile on LinkedIn
    • through “forced referral,”
  • Coaching
    • customized plan for
    • definition of
    • effective
    • examples of metrics-driven plans
    • implementing a culture throughout the organization
    • lack of urgency and
    • as leadership skill
    • measuring success of
    • metrics-driven
    • role-playing and
  • Cold calls
  • Commission, See also Compensation; Revenue
    • aligned
    • criteria to evaluate new
    • immediate
    • simple
  • Commitment:
    • customer
    • demand generation and
  • Compensation. See also Commission
    • commission
    • criteria to evaluate new commission plan
    • customer commitment plan
    • customer success plan
    • “hunting” plan
    • motivation through sales compensation plans and contests
    • promotion tiers and
    • sales team involvement in compensation plan design
  • Conflict, managing
  • Contests. See also Sales
    • contest fever
    • example of
    • motivation through
    • prizes
    • standings in
    • team-based
    • time frame for
  • Culture:
    • employee
    • “promote from within,”
    • of sales teams
    • throughout the organization
  • Curiosity
    • testing for
  • Customers:
    • building a brand with
    • commitment plan for

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