O'Reilly logo

The Sales Survival Handbook by Jeb Blount, Ken Kupchik

Stay ahead with the world's most comprehensive technology and business learning platform.

With Safari, you learn the way you learn best. Get unlimited access to videos, live online training, learning paths, books, tutorials, and more.

Start Free Trial

No credit card required

4

image

image

In sales, your customers will be your greatest source of joy but also the cause of most of your problems. Customers provide us with the money to pay our bills, including the medical bills we have to pay because those same customers have completely destroyed our physical and emotional health. It’s a vicious circle.

In the following section, we’ll explore the complex relationship between salespeople and customers. It’s a relationship that can start with a smile and a handshake and turn into a lifelong friendship. It can also start with a smile ...

With Safari, you learn the way you learn best. Get unlimited access to videos, live online training, learning paths, books, interactive tutorials, and more.

Start Free Trial

No credit card required