Chapter 13
Drill and Practice
Jim Talon walked into Carlos’ office one morning early,
before the rest of the team got in. “Carlos, this is the big
one,” he said sitting down with his coffee.
Startled, Carlos looked up, “Hey, Jim. What did you
say?”
“We just won a big new piece of business.”
“Great news!”
“Yep. Now you and your team have to deliver. No
piece of cake on this one.”
Jim sipped his coffee and then told Carlos the story
about the business for whom they would be consulting.
The aging owner of this business, Jeremiah Stanton, had
stepped down about eighteen months ago and let his son,
Jason, run the commercial real estate business at The
Jeremiah Stanton Company. Not only had the real estate
market gone south in a hurry, ...