TRUTH 2 Ask what they will do, not what they can do

Have you ever looked at a resume or application and just known you’re going to hire this individual? Wow, just look at this experience! It’s perfect! And she has a degree in metallurgy, too! Or have you ever interviewed a candidate and just known this is the one? His experience is unique, yet so similar to our needs. He’s worked in our industry. He even has some familiarity with our products. We gotta hire him now!

And then, once you’ve hired an individual like that, you may begin to think, “I’ve hired the evil twin. Where did this stranger come from? This person isn’t at all like the one I interviewed!”

What you may begin to realize is that you focused your time and attention—both in reviewing ...

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