December 2022
Intermediate to advanced
546 pages
20h 9m
English
Content preview from Total Quality Management, 4th Edition by Pearson
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Index
A
Acceptable quality level (AQL), 282
attributes, 281
variables, 281
Accuracy, 268–269
Action phase, benchmarking, 409–410
Action stage, quality culture, 55
Affinity diagram, 330–331
Agile manufacturing, 444
American Production and Inventory Control Society (APICS), 51
Analysis phase, benchmarking, 409
Analytical customer relationship management, 87
Annex SL management system, 171
Application architect, 450
Appraisal costs, 384
Acquisition phase, 101
Anglo-Australian Approach, 85
Apollo Health and Life Style Limited (AHLL), 262
Apollo Hospitals Enterprise Limited (AHEL), 262
Apollo Hospitals, 261–262, 270–271, 288–289, 291–294
Apollo Hospitals’ Infection Control ...
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