About the Expanding Sideways Chapter

Using the Improvement Kata and Coaching Kata to Handle Obstacles at the Interfaces and Coordinate Improvement Teams

At this point we’ve painted a picture of top-to-bottom-and-back-again structure and routines for practicing scientific skills in order to meet challenging goals. However, don’t let the clarity of that picture fool you into believing that it’s a straightforward process of implementation to complete such a structure. There will always be problems, both in your efforts to develop the skills and structure, and in your efforts to apply these skills and structure to your organization’s goals.

Here’s the positive side of that. The problems that arise along the way can also be useful, because they show ...

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