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Transforming the B2B Buyer Journey
book

Transforming the B2B Buyer Journey

by Antonia Wade
March 2023
Intermediate to advanced
232 pages
7h 29m
English
Kogan Page
Content preview from Transforming the B2B Buyer Journey

03

The buyer journey framework: the B2B marketer’s role

As covered in the previous section, buyers are trying to achieve different things at different phases of the journey. In this chapter we will look at how B2B marketers need to respond, ensuring channel and content choices align with what the buyer needs at each stage. Looking at it in this end-to-end way will also help you decide how much resource you need to put against each phase, agree with stakeholders where to focus and determine what return you should expect using appropriate metrics for each phase that have also been agreed by the sales team and wider business. You need to both cater for the stage they are in and should be trying to nudge them to the next stage of the journey, amassing ...

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Publisher Resources

ISBN: 9781398606814