CHAPTER 2People: AI-Powered People
What if we train them and they leave? Well, what if we don’t train them and they stay?
—Henry Ford
Activating Employee Culture of the Future
The email arrived at 2:47 a.m. on a Tuesday. Sarah, the CEO of a 150-person manufacturing company, couldn’t sleep after reading about another competitor that had just automated 40% of their production line with AI. Her mind raced with questions: Will my employees resist this change? How do I tell my team that their jobs are going to fundamentally change? What if I invest in training and they leave for competitors? What if I don’t invest in training and we become irrelevant?
If you’ve had similar thoughts keeping you awake at night, you’re not alone. You’re also asking exactly the right questions.
Here’s the truth that most leaders discover too late: AI transformation isn’t a technology problem; it’s a people problem with a technology solution.
Digital transformation with AI and automation is a “People and Technology” play. It is not a “technology replacing humans” play. With that said, talking straight and confronting the reality, most jobs will not exist in their current form, and some job roles will disappear completely in the future. This is not a new concept across the ages; it’s just that it is going to happen at a pace we have not seen before.
This time of change will require new mindsets, skillsets, and toolsets to compete in this new era. Therefore, the call for you as a leader is to take ...
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