Us vs. Them: Redefining the Multi-Generational Workplace to Inspire Your Employees to Love Your Company, Drive Innovation, and Embrace Change

1. Destroying the Four-Generation Myth

You’re forgiven if you’ve gotten tired of hearing about generational issues in the workplace. Amazon lists more than 1,100 books with the words generation and workplace in the title. That’s the equivalent of a new book on generational issues in the workplace being published every 6½ days for the past 20 years. If you’re fatigued, it’s because you should be. Talking about the same issue in the same way and with the same language over and over and over again is exhausting.

Indeed, it’s precisely because of this avalanche of literature that I’ve been compelled to write this book. The way we have been thinking about generational differences in the past two decades—the central premise behind those 1,100 books ...