Image credits and permissions
Figure 1.1. Used with permission from Peter Morville.
Figures 1.2 and 2.1. Used with permission from Jakob Nielsen.
Figure 2.2. Used with permission from EyeTech Digital Systems, Inc.
Figures 2.3, 2.4, 2.7, 2.9, 2.11, 2.12, 4.4, and 7.2. Photos by Lisa M. Zunzanyika.
Figure 2.5. Used with permission from Kelly Goto, Gotomedia.
Figures 2.13 and 2.14. Used with permission from Optimal Workshop, the development arm of New Zealand-based user experience consultancy Optimal Usability, which developed these two tools.
Figure 3.1. Used with permission from Bev Arends.
Figure 3.2. UX Stencil © Todd Zazelenchuk & Elizabeth Boling. Used with permission. www.userfocus.co.uk/uxstencil
Chapter 3 sidebar. Five steps to a (user-centered) ...
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