We need to begin our UAT exercise as we begin any important exercise – by deciding what it is we are trying to achieve. By the time we get to UAT you may think this should be already well defined but remember that change is the curse of planning. There will have been many diversions from the original plan and requirements – both accidental and deliberate. Right here and now is where we must finally decide what we believe the project’s business objectives are – the business intent – and what the system to meet those objectives must look like.

The way we shape, plan and prepare for UAT will determine how effective it is. In this chapter we address all the key elements of planning for UAT. Those key elements can ...

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