Chapter 7. Nurturing the Team
One of the best techniques for driving up quality while taking advantage of the power of a centralized UX team is the design (or for that matter the research) critique. Creativity comes from a cycle of exploration and convergence. The richest exploration comes with a diversity of perspectives collaborating and uncovering areas to explore. Design may begin with a charrette focused on the design problem, but the exploration continues and is refined through a series of critiques. The critique is a gathering of those diverse design and research skills to focus on early ideas and to explore them, and eventually to refine them.
My Tablet team gathered each Monday in a team room we created from an old conference ...