John O. Greene
27Oral communication skills
Abstract: Oral communication skill has been a subject of human fascination for thousands of years, encompassing a broad range of specific competencies and levels of analysis that make it a central concern of a number of scholarly disciplines. The focus of this chapter is oral proficiency among adult, first-language speakers, who would typically be characterized as “normal” with respect to their intellectual and psychological functioning. As an aid in navigating such an expansive terrain, five fundamental observations, or points of reference, are invoked: 1. oral communication skills matter, 2. such skills involve proficiencies in carrying out identifiable communicative functions, 3. people differ, with ...
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