A special thanks to the many business and training professionals who shared their experience, advice, and stories: Andre Gratton, Brett Freedman, Cindy Keegan, David Beck-O’Sullivan, Dan Nugent, Jack Benedict, Jessica Pyle, Jill Jensen, Jimmy Bayard, Jon Hurtado, Julie Rimkus, Kassy LaBorie, Katie Stroud, Ken Phillips, Lee Slimm, Marcey Rader, Mark Aronson, Michael Merritt, Mike Abrams, Stacy Lindenberg, and Wendy Gates Corbett, along with a few who chose to remain anonymous (you know who you are!). I appreciate each one of them for their willingness to offer their wisdom and lessons learned. Their contributions have greatly enriched this book. Thank you.

I’m also extremely grateful for several individuals who reviewed early versions ...

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