INTRODUCTION

My Journey in Virtual Training

When I designed and facilitated my first virtual training class in the early 2000s, I did it out of necessity. I was a one-person training department in an organization that had employees scattered around the globe. I discovered that virtual training was an efficient way to reach my remote audience without having to get on an airplane. I could deliver learning programs from my home office while my audience learned from the comfort of their own desks.

At that time, there weren’t any guides or how-to manuals, so I used a trial and error approach to figure out what worked. I took what I knew to be true about adult learning principles, combined it with my technology background as a Microsoft-certified software ...

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