Chapter . Introduction
In the first edition of this book, which was completed in 1999, there was a struggle happening between the “new-world service providers” and the existing “monolithic providers and corporations.” We all know the ending to this particular story. Most of the new-world companies and service providers went out of business, and their assets were liquidated or consumed by the monolithic service providers.
The fallout from the bubble burst had an impact on Voice over IP (VoIP) as well. Was VoIP going to be an additional victim of the technologies and startups that were attached to the new way of doing business? You don’t have to look into a crystal ball to determine the outcome. The marketplace has decided. VoIP, and in general, ...
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