Troubleshooting is a process of elimination, detective work to join up the dots, making connections between different aspects of the OS, hardware, apps, and other factors, and coming to conclusions based on technical knowledge and expertise. This book can give you the technical knowledge you need to diagnose and repair problems. What do you do, though, in terms of the actual detective work?
Well, you might be surprised that this can be taught as well. (You can tell I’m a teacher, can’t you?) ...
