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Workplace Safety

Book Description

Workplace Safety: Establishing an Effective Violence Prevention Program includes a powerful model on how to overcome organizational rationalization, objection, and denial when confronted with proposing a workplace violence protection program.

The book offers real-life cases studies on how violence was successfully avoided using the book’s program, and also shows how to recognize and report precursor behaviors that precede violence.

In addition, the book demonstrates proven methods for properly, and effectively, responding to violence should it occur, and tactfully managing the aftermath.

  • Includes a powerful model on how to overcome organizational rationalization, objection, and denial when confronted with proposing a workplace violence protection program
  • Offers real-life cases studies on how violence was successfully avoided using the book’s program
  • Presents best practices on how to recognize and report precursor behaviors that precede violence
  • Demonstrates proven methods for properly, and effectively, responding to violence and tactfully managing the aftermath

Table of Contents

  1. Cover
  2. Title page
  3. Table of Contents
  4. Copyright
  5. Foreword
  6. Preface
  7. About the Authors
  8. Acknowledgments
  9. Part I: Getting Your Ducks in a Row
    1. Chapter 1: Definitions, Statistics, and the Occupational Safety and Health Administration
      1. Abstract
      2. Workplace Violence Is Not a Crime
      3. Reporting at the Federal Level
      4. OSHA’s Role
      5. OSHA Workplace Violence Inspections
      6. OSHA Risk Factors
      7. OSHA Fines and Lawsuits
      8. What Every Company Should Do
    2. Chapter 2: The Need for a Violence Prevention Program
      1. Abstract
      2. Avoidance of Legal Liability
      3. The Cost of an On-Site Homicide
    3. Chapter 3: Overcoming Rationalizations, Objections, and Denials
      1. Abstract
  10. Part II: Getting Everyone Up-to-Speed
    1. Chapter 4: Types of Violence
      1. Abstract
    2. Chapter 5: Relationship Violence
      1. Abstract
      2. Observable Symptoms of Relationship Violence
      3. Discussing Your Concerns with the Associate
    3. Chapter 6: Associate Violence
      1. Abstract
      2. Motive and Behavioral Warning Signs
    4. Chapter 7: External Violence
      1. Abstract
      2. How Much Security Is Appropriate?
  11. Part III: Formulating a Plan and Putting it Into Action
    1. Chapter 8: Seven Components of a Comprehensive Violence Prevention Plan
      1. Abstract
      2. The Seven Components of a Comprehensive Violence Prevention Plan
    2. Chapter 9: Staff and Management Training
      1. Abstract
      2. Associate Training Plan
      3. Supervisor and Management Training
    3. Chapter 10: The Situational Assessment and Management Team
      1. Abstract
      2. Assembling the Team
      3. Addressing the Immediate Threat
      4. The Investigation
      5. Conducting Threat Assessments
    4. Chapter 11: High-Risk Terminations and Building an Enhanced Security Plan
      1. Abstract
      2. Softening the Landing
      3. After the Termination is Over
      4. The Enhanced Security Plan
    5. Chapter 12: Managing the Aftermath of Violence
      1. Abstract
      2. Victim and Family Care
      3. Employee Care
      4. Police Relations
      5. Interim Business Recovery
      6. Public Communication
  12. Afterword by Dan Murphy
  13. Subject Index