Four Foundaton Stones Guiding the Development and Use of KPIsPartnership Foundation StoneTransfer of Power to the Frontline Foundation StoneIntegration of Measurement, Reporting, and Improvement of Performance Foundation StoneLinking Performance Measures to Strategy Foundation StoneDefining Vision, Mission, and StrategyHow to Implement Winning KPIs in 16 WeeksLesson 1: Appoint an External Project FacilitatorLesson 2: Begin with the Senior Management Team: Commitment and EducationBenefit of This ActionLesson 3: Focus on the Critical Success FactorsBenefit of This ActionLesson 4: Follow the 10/80/10 RuleBenefit of This ActionLesson 5: Select a Small KPI TeamBenefit of This ActionLesson 6: “Just Do It”Benefit of This ActionLesson 7: Use Existing Systems for the First 12 MonthsBenefit of This ActionLesson 8: Trap All Performance Measures in a Database and Make Them Available to All TeamsBenefit of This ActionLesson 9: KPI Reporting Formats Are an “Art Form, Not a Science”Benefit of This ActionLesson 10: Maybe You Need to RenameBenefit of This ActionEndnotes