2.1 Introduction2.1.2 Sustainability management framework2.2 Sustainability assurance2.2.1 Analytical Hierarchy Process–Quality Function Deployment approach to supplier assessment2.2.2 TQM Maturity sustainable performance Model2.2.3 Assurance statements2.2.4 Values-based service for sustainability2.2.5 ISO 26000 – an international guide to social responsibility2.2.6 BS 8900 standard – managing sustainable development of organisations2.2.7 Environmental Management Systems2.2.8 European Union Management Audit Scheme2.2.9 Ecological project for integrated environmental technology – ECOPROFIT®2.2.10 ISO 14001:2015 environmental management systems standard2.2.11 Eco-labelling2.2.12 Quality frameworks for sustainable information technology, artificial intelligence and robotics2.2.13 Social sustainability standards2.3 Sustainability reporting2.3.1 Global Reporting Initiative2.3.2 Integrated reporting2.4 Sustainability improvement2.4.1 Continual improvement for social responsibility2.4.1.1 Plan, Do, Check and Act2.4.1.2 Theory of Innovative Problem Solving2.4.1.3 Kaizen2.4.1.4 Lean2.4.1.5 Six Sigma2.4.1.6 Define, Measure Analyse, Improve and Control2.4.1.7 Theory of Constraints2.4.1.8 Social Responsibility Failure Modes Effects Analysis2.4.1.9 Kaizen events2.5 Cost of quality2.6 Sustainability footprints2.7 Sustainable Strategic Growth Model – a tool for embedding quality and strategy2.8 Sustainability performance framework