10 Steps to Successful Facilitation

Step 1

Understand the Role of a Facilitator

Overview

• Define what facilitation is.

• Determine the differences among facilitators, trainers, and presenters.

• Clarify the roles and skills of a facilitator.

• Establish how facilitators are selected.

You’ve probably had some experience working in a group setting at one time or another. Groups, a basic work unit of organizations, are often tasked with providing a range of perspectives on an issue, solving problems, or coordinating complex work processes.

For many people, the experience is a mixed bag. At times, group members work well together—their thoughts, ideas, and approaches on how to get something done are similar, and the work flows. At other times the team flounders, struggling to identify ...