4Testing Software Quality Characteristics

“[Quality is] fitness for use. Features [that] are decisive as to product performance and as to product satisfaction . . . . The word ‘quality’ also refers to freedom from deficiencies . . . [that] result in complaints, claims, returns, rework and other damage. Those collectively are forms of product dissatisfaction.”

Joseph M. Juran, in Planning for Quality

The fourth chapter of the Advanced Test Analyst syllabus is concerned with tests of software characteristics. In this chapter, the Advanced Test Analyst syllabus expands on a concept introduced in the Foundation syllabus, that of ISO 9126 software quality characteristics, to explain testing as it relates to these various attributes of functional and ...

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