AI in Healthcare

CHAPTER 3AI Healthcare Operations (Operational Infrastructure)

“Hope is not a strategy.”

—Vince Lombardi

As you strategize and deploy AI operations (AIOps) systems into your healthcare setting, you will want to make an impact on your operational management and monitoring of critical systems that keep your health system running and optimized for clinicians, patients, and other users who are dependent on its availability. The goal will be to first design and then deploy an AI platform that can be used to its maximum potential. An AI platform that is deployed correctly will allow for automation or tasks that will help to keep your systems running when different issues appear.

This chapter discusses the knowledge you must have to not only plan but also prepare for an AI operations platform that is appropriate for your organization. This chapter will explore some of the current products on the market. However, you can replace any of the products listed here with newer or alternate solutions because the key concepts remain the same—you cannot build a house on a weak foundation and expect the house to remain standing especially in times of crisis. Once the system is designed, deployed, and operational, you have to make sure that it's used to its full extent so that the true benefits of AIOps can be explored and gained.

Getting Started with AIOps

Using AI in healthcare operations provides many benefits. The importance of keeping critical systems operational so that healthcare ...