AI in Healthcare

CHAPTER 7Cloud Operations and AIOps

“To penetrate and dissipate these clouds of darkness, the general mind must be strengthened by education.”

—Thomas Jefferson

As you strategize and deploy AI operations (AIOps) into your healthcare setting, one of the most important considerations to take into account is where you will be hosting your platform. With today's move to cloud operations, many executives ask the same questions relating to hosting, and the number-one question is, “Should we move to the cloud?” The question may not be as easy to answer as you think. That is why the goal of this chapter is to demystify not only what is important about the cloud, but the reasons why you may or may not want to move some or all of your systems into a cloud hosting environment. I will explore all the pros and cons of using cloud systems, costs, challenges, preparation, deployment plans, migration, hybrid solutions, security of healthcare environments, privacy, and more.

This chapter discusses possible uses of the cloud in relation with deploying your AIOps system in a healthcare environment. Whether you deploy ServiceNow, Splunk, or any other form of AIOps system, you can rest assured that there will be a cloud hosting option available for consideration. Many people struggle with planning this correctly, especially with the complexity of the healthcare environment.

This chapter is about managing AIOps systems in the context of the cloud. I will explain what the cloud is and how its inner ...