August 2011
Intermediate to advanced
476 pages
15h 31m
English
Content preview from Applied Semantic Web Technologies
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Ontology-Driven Business Process Intelligence ◾ 415
Figure 15.13 Highlighted trace clusters. Four VRU output values are selected
as highlighted trace clusters. (a) Highlighted clusters on flow between services.
(b)Same highlighted clusters on flow between organizational units.
416 ◾ Jon Espen Ingvaldsen
processes. is group highlighting shows that VRU outputs consistently decide
which manual services will follow and which teams cover dierent areas of cus-
tomer service.
15.4.3.2 Evolution Charts
e presence of time stamp information in events and traces makes it possible to
animate the evolution of property values over time. Evolution charts ...
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