June 2017
Beginner to intermediate
128 pages
2h 24m
English
Briefly describe your situation. What happened? What facts do you have? Why is this an issue? How big of a priority is it for your business?
If this situation could be perfectly remedied, what would that look like? What would be different?
Who is affected by this situation? What would they lose if it’s not addressed? How would they benefit if it is perfectly repaired?
What tools would work best for you to gather input in this situation?
Brainstorming
Satisfaction surveys
Other surveys ...
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