September 2025
Intermediate to advanced
280 pages
8h 47m
English
So you’ve finished your employee satisfaction/engagement survey and you’re ready to report on the results. What’s the average engagement? That answer may be more tricky to discover than you think.
In the 1940s, the US Air Force was losing planes faster than it thought possible. It wasn’t because of any wartime activity or identifiable technical issue, which was why the problem was so puzzling to leadership. It formed a team to measure the pilots, wondering if the size of 1940s aviators was different from those standard sizes for which the planes had been designed years before. The results of the measurement of over 4,000 pilots on 140 different dimensions led to a depiction of the “average” pilot that was ...
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