September 2006
Intermediate to advanced
504 pages
11h 49m
English
Content preview from Authorized Self-Study Guide Cisco Voice over IP (CVoice)
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Cisco Unified CallManager
Cisco’s IP Communications product line, including IP telephony, unified communication, audio/video conferencing, and customer contact applications, helps organizations realize business gains by improving operational efficiencies. These improved operational efficiencies result in increased organizational productivity and enhanced customer satisfaction. Cisco Unified CallManager, an integral component of the Cisco IP Communications system, is the software-based call-processing component of the Cisco enterprise IP telephony product line. It is enabled by Cisco Architecture for Voice, Video and Integrated Data (AVVID). Figure B-2 offers a sample Cisco Unified CallManager topology.
Figure B-2. Cisco Unified CallManager ...
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I'm always learning. So when I got on to O'Reilly, I was like a kid in a candy store. There are playlists. There are answers. There's on-demand training. It's worth its weight in gold, in terms of what it allows me to do.