September 2017
Beginner to intermediate
292 pages
10h 27m
English
book
Behind Human Error, 2nd Edition
by David Woods, Sidney Dekker, Richard Cook, Leila Johannesen, Nadine Sarter
Content preview from Behind Human Error, 2nd Edition
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10HOW COMPUTER-BASED ARTIFACTS SHAPE COGNITION AND COLLABORATION
A MAP: THE IMPACT FLOW DIAGRAM
Figure 10.1 provides an overall map of the process by which the clumsy use of new computer technology affects the cognition and behavior of people embedded in an operational system, creating the potential for problems which could contribute to incidents or accidents. The figure is a schematic of the results of research on the relationship of computer technology, cognition, practitioner behavior, and system failure. We will refer to it as the Impact Flow Diagram because it maps:
how technology impacts cognition in context,
how cognition impacts behavior ...
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I'm always learning. So when I got on to O'Reilly, I was like a kid in a candy store. There are playlists. There are answers. There's on-demand training. It's worth its weight in gold, in terms of what it allows me to do.