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Behind Human Error, 2nd Edition
book

Behind Human Error, 2nd Edition

by David Woods, Sidney Dekker, Richard Cook, Leila Johannesen, Nadine Sarter
September 2017
Beginner to intermediate
292 pages
10h 27m
English
CRC Press
Content preview from Behind Human Error, 2nd Edition

15BALANCING ACCOUNTABILITY AND LEARNING

THE PRESSURE TO HOLD PEOPLE ACCOUNTABLE

When organizations make progress on safety by going behind the label “human error”, it is mostly because they are able to do two things:

image Take a systems perspective: accidents are not caused by failures of individuals, but emerge from the conflux or alignment of multiple contributory system factors, each necessary and only jointly sufficient. The source of accidents is the system, not its component parts.

image Move beyond blame: blame focuses on the supposed defects of individual ...

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Publisher Resources

ISBN: 9781317175537