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Best Teams
book

Best Teams

by Marc Woods
October 2025
Intermediate to advanced
320 pages
5h 34m
English
Capstone
Content preview from Best Teams

11How Resilience Impacts High-Performing Teams

On the morning of 15 January 2009, the crew of US Airways Flight 1549 didn't wake up thinking ‘we must be resilient today’. However, on that day, they certainly displayed resilience. What they were clear on before they boarded the aeroplane were their roles and responsibilities and how they interlinked with the roles of others. They knew what to do if things didn't go to plan, and if something unexpected were to happen, they could respond instinctively.

And things didn't go to plan.

In what became known as the ‘Miracle on the Hudson’, pilot ‘Sully’ Sullenberger and his crew had to perform an emergency landing in the Hudson when all engine power was lost after striking a flock of birds shortly ...

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Publisher Resources

ISBN: 9781394249701