Chapter 5


’Perception is real. Even when it is not reality.’

Edward de Bono

The area of lying and deception holds great fascination for many people and is the subject of much scientific study with psychologists and other researchers continually exploring the area.

The effectiveness and success of any interaction is determined by how the listener perceives the message (and you!), not by what you may have intended it to communicate. So it’s perception – on the other person’s part.

They’ll base their perception on your body language behaviour as well as your words. But, as we know, we can all give off negative signals that may not reflect us in the right light. We may give the impression of deceit when it’s actually not the case. Equally ...

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