May 2012
Beginner
208 pages
3h 10m
English
Content preview from Brilliant Emotional Intelligence
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Strike the right emotional chord: develop empathy
Not only are people with high levels of emotional intelligence good at understanding and managing their own emotions they’re good at understanding and managing other people. People with emotional intelligence are good communicators; they listen, know what to say and what not to say, when to say it and how. Typically, emotionally intelligent people are considerate and positive people, and this helps them to sense the emotional needs of others.
The key skill that you need to be one of these emotionally intelligent people is empathy.
Having empathy simply means that you are willing to try and ...
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I’ve been on the O’Reilly platform for more than eight years. I use a couple of learning platforms, but I'm on O'Reilly more than anybody else. When you're there, you start learning. I'm never disappointed.Amir M.
I'm always learning. So when I got on to O'Reilly, I was like a kid in a candy store. There are playlists. There are answers. There's on-demand training. It's worth its weight in gold, in terms of what it allows me to do.