Building Intelligent Systems: A Guide to Machine Learning Engineering

©  Geoff Hulten 2018

Geoff HultenBuilding Intelligent Systemshttps://doi.org/10.1007/978-1-4842-3432-7_24

24. Dealing with Mistakes

Geoff Hulten¹ 

(1)

Lynnwood, Washington, USA

 

There will be mistakes. Humans make them. Artificial intelligences make them, too—and how. Mistakes can be irritating or they can be disastrous.

Every Intelligent System should have a strategy for identifying mistakes; for example, by monitoring critical metrics and giving users easy ways to report problems.

Every Intelligent System should also have a strategy for dealing with mistakes. Perhaps it’s done by updating intelligence; perhaps by having humans override certain behaviors by hand; perhaps by offering a workaround or refund to affected users.

Some mistakes will be very ...