There are many, many ways to create user experiences, and just about all of them can be made intelligent. This chapter explores some broad approaches to interaction between intelligence and users and discusses how these approaches can be used to create well-balanced intelligent experiences. These approaches include:
Automating actions on behalf of the user.
Prompting users to see if they want to take an action.
Organizing the information a user sees to help them make better decisions.
Annotating other parts of the user experience with intelligent content.
Hybrids
