How it works...
So what is the takeaway here? If you only remember one thing, remember this. Once the users of your system lose faith in the abilities and potential of that system due to bugs, that confidence is almost impossible to regain. Even if you resurrect your system from the ashes, after it was laid low by bugs and other issues, to produce a flawless product, your users will not be easily swayed. This is because in their mind, the system is buggy.
I once had to take over a system partially developed by a senior developer who was leaving the company. She had an excellent specification and a well presented prototype shown to the customer. The only problem was that she left the company shortly after the system's phase one was implemented. ...
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