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Civility in the Digital Age: How Companies and People Can Triumph over Haters, Trolls, Bullies and Other Jerks by Andrea Weckerle

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2. Why Your Online Reputation and Privacy Matter

More and More, Everything You Do Is Public and Subject to Public Scrutiny

On June 19, 2002, American citizen Hasan Elahi,1 an artist and professor, returned from an overseas trip and entered the United States through the Detroit airport. Unlike the standard procedure in which citizens show their passports to U.S. immigration agents and are then passed through, the agent in this case instructed Elahi to follow him into the Immigration and Naturalization Service’s airport office where he was interrogated about his trip and specifically where he had been on September 12, 2001, the day after the terrorist suicide attacks against the United States. A few weeks later, Elahi was instructed to show up ...

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