CHAPTER 5
FEEDBACK AND AWARENESS
PRINCIPLE 21
Embrace Feedback to Triumph
Feedback is the Breakfast of Champions.
—Ken Blanchard
Feedback and Its Importance
The word “feedback” started in the early twentieth century and grew out of the broadcasting industry with the advent of microphones. Since inputs into the mics were called “feeds,” if there were “feeds” that came back through the system (usually when the mics too close to speakers or the volume of the mic was set incorrectly), you’d get an unpleasant, high-pitched sound. That sound was named “feedback.” After several decades the term was borrowed to refer to the reaction to information, ...
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