Index

Acceptance by others, 102

Active participation, 102

Advice to coachee, 15

Affiliative style, 32, 33, 36–37

Appraisal conversation, 65–66, 68, 70

Asking for feedback, 93

Assessing coachees

assessing skill and motivational level, 47

coaching skill and motivational level, 48

competent and motivated, 46

competent and non-motivated, 46

highly competent and not motivated, 47

highly skilled and highly motivated, 46

low competence and motivated, 45

low competence and non-motivated, 45–46

Attitude problem, 69, 70

Baby boomers, 105–106, 108

Baseline expectations, from all employees, 102

Being respectful and committed, 27

Benefits of coaching, 51

Breakthrough results, 6–7, 18

Building rapport, with coachee, 26, 38

Building skills, 51

Building trust ...

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