60 Collaborate: The Art of We
their organizations. File encryption and user authentication are essential
elements of making sure that data is secure yet accessible to the collabora-
tors. In addition to IT-based data safeguards, you must establish strong
governance, including policies and guidelines for use, and provide
resources to help participants choose appropriate tech or service solutions.
Make sure the platforms are appropriately sized and ensure that they are
moderated and monitored. Realizing that each team member might be at
a diff erent technology level, it is important to make sure that collaboration
tools are easy for everyone to use. Whether people admit to a need or not,
make training resources readily available. Each tool learned ...