116 Collaborate: The Art of We
Put the Goal in Writing and Share for Review
Remember the old telephone game? One person whispers a little story to
the next person in a circle, who whispers it to the next person, and so on.
By the time the story gets back to the fi rst person, it has usually changed
signifi cantly. e tendency for the message to get changed in the course
of verbal communication is why we put contracts, agreements, and other
important information in writing.
e act of writing may seem like a superfl uous step after the group
has thoroughly discussed and agreed on its unifying goal. But a written
goal helps to avoid misunderstandings, and the act of writing down the
goal goes a long way toward ensuring clarity and cohesion when ...